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Frequently Asked Questions   Residential |  Commercial |  Industrial

Where do I install the unit?
Install the unit on the incoming water supply line going to the house or building, and always before the water heater. You want to make sure all your pipes are cleaned out of limescale deposits.

How big is the unit and how much does it cost to operate?
Designed with state-of-the-art microchip technology, the unit is very compact, 8'' x 5''x 3'', and will use about as much electricity as a traditional nightlight.

How difficult is it to install ScaleBlaster?
In most circumstances, the homeowners can install it themselves, and it can be done in less than 45 minutes. No special tools or plumbing work is required. You are not cutting into the pipe at all. For slab built homes, you will need to locate the incoming pipe as it enters the house. Installation can be done outside as the unit is in a weatherproof enclosure. If this is not possible, locate the area inside, before the water heater. Contact Clearwater or your dealer if you are installing the unit yourself and need technical help.

Will ScaleBlaster work on all types of pipe?
There are five different types of residential ScaleBlaster models. The SB-75, SB-150, SB-175, SB-XX and the SB-MAX will work on all modern pipe types. In older homes, where there is steel or galvanized pipe, the SBR-800 is the required model. If the house has several different types of pipe, the pipe to consider is where the signal cable is to be wrapped.

What kind of benefits can I expect from ScaleBlaster?
Almost immediately you will feel the difference on your hair and skin while taking a shower. It will feel softer and silkier and rinse off easier. You will notice more soap suds, there may be less soap scum, existing scale should begin softening and wipe off easier. Scale on shower heads and faucets may begin to soften. In a couple of months, water pressure will increase if your water flow was restricted by scale and the hot water heater will be more efficient. All appliances that come in contact with water will work more efficiently. Water may taste better as there will be less breeding ground for bacteria.

How long will it take for my limescale deposits to go away?
This can depend on many factors. The amount of water going through the pipes is a major one. The more people living in the house using water, the faster the pipes will become de-scaled. The hardness of the water is also an important factor, as well as how old the house is. It could be a week or as long as three to four months.

Will there be any maintenance with the ScaleBlaster?
There is no maintenance at all. No salt to carry around. No batteries or filters to change. No moving parts. You may want to occasionally check to see if the LED lights are on in case of a power surge. We also recommend you drain and clean out the bottom of your hot water tank after a couple of months of installing the ScaleBlaster to remove all the scale that has accumulated.

I have a water softener. Do I still need ScaleBlaster?
This depends on several factors. If you enjoy the extra soap suds produced by the water softener, then definitely keep it. The ScaleBlaster will create extra suds, but not nearly as much as a water softener. If you live in an area that is banning water softeners, then you have found the number one alternative. If the cost and maintenance on a water softener is bothering you, then again, this is your number one alternative. If a doctor has put you on a salt restricted diet, again ScaleBlaster is the answer.

My friend says he tried a unit similar to yours and it did not work. Any ideas?
There are similar products to ScaleBlaster on the market that claim to do the job, but many don't. Years of product research went into the design of ScaleBlaster. Our product utilizes frequencies far wider and with more energy levels than any other competitor. ScaleBlaster is the number 1 selling "electronic descaler" in the world today because it works. "Word of Mouth" is your best advertiser.

Before I buy, what kind a guarantees can I get from ScaleBlaster?
The unit comes with a full 90-day money-back guarantee, and has a full 3 or 5-year residential warranty, extendable to 5 and 10 years. ScaleBlaster has a 20+year lifespan and is UL, cUL, and CE listed. Clearwater Enviro Technologies, Inc. has been in business 20+ years, and has been selling ScaleBlaster since 1995 without a single complaint filed to the BBB. We have an audited 99.1 success rate of satisfied customers.

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ASECO Solutions and ScaleBlaster Canada is an authorized manufacturer’s representative of Clearwater Enviro Technologies and its product lines: Scaleblaster and Mineralpure.